last minute booking but no invoice yet

  • 5 juli 2020
  • 1 reactie
  • 10 Bekeken

I have got the e-tickets, but still no email with the confirmation and invoice. Travelling in 7 days. Can anyone help me with this?

1 reactie

Reputatie 5
Badge +1

Hi Peter,

Have you checked your spamfolder?

If you haven't received confirmation on your booking, please contact our customer services center. You can reach us by phone or social media (due to waiting time the latter is usually quicker): https://www.tui.nl/contact/

We can't check specific bookings through the TUI Community channel, as this is a public platform.